Disabling the support of TLS 1.0 encryption protocol
We’d like to inform you that preparations are being made to disable the use of TLS 1.0 encryption protocol. This is part of our constant security improvements.
TLS 1.0 is being depreciated on June 30th 2018 and will no longer be PCI compliant. PandaDoc and our partners such as Salesforce are removing TLS 1.0 in preparation for this event.
Unexpected behavior of API
If you see any strange behaviour with our API, it most likely means that your integration is impacted and you need to update it and enable TLS 1.1 or greater support.
This article by Salesforce provides great details on how your integration can be impacted (language dependencies, version of web browsers, version of libraries that used in your integration) and steps how you can fix it.
What can be affected
| Browser | Versions |
|---|---|
| Internet Explorer | 7 and below |
| Firefox | 22 and below |
| Google Chrome | 21 and below |
| Android | 4.3 (Jelly Bean) OS Browser and below |
| Safari | 6 and below |
| Language | Versions |
|---|---|
| Java | 6 |
| .Net | 3.5 and below |
| Python | 2.7.8 and below |
| Ruby | 1.9.3 and below |
More information can be found here.