How to Request New Features

When you need functionality that doesn't currently exist, you can request new features through PandaDoc's community feedback portal.

Before You Submit

  1. Search existing requests - Check if someone has already requested your feature API Ideas Portal
  2. Review the API documentation & reference - Ensure the functionality truly doesn't exist API documentation and API reference
  3. Consider workarounds - Document any current limitations you've encountered

Submit a Feature Request

Step 1: Access UserVoice Portal

Visit the PandaDoc API Ideas Portal to submit your request.

Step 2: Create Your Request

Include these elements in your feature request:

  • Clear title - Briefly describe the desired functionality
  • Business justification - Explain why this feature would be valuable
  • Use case details - Provide specific scenarios where you'd use this feature
  • Expected behavior - Describe how the API should work
  • Current limitations - Explain what's not possible today
  • Current workarounds - If you've found a workaround, share it

Step 3: Engage with Community

  • Vote on similar requests - Support related ideas to show demand
  • Comment with additional context - Add your perspective to existing discussions
  • Monitor responses - Track PandaDoc team feedback and updates

Example Request Format

Title: Improve Document Recipient Management via API

Description:
We need the API ability to add multiple CC recipients to existing documents.

Business Case:
- Reduces manual recipient management overhead
- Enables dynamic stakeholder inclusion based on business rules
- Streamlines notification workflows for large teams (e.g. when a document is updated)
- Improves compliance by ensuring all relevant parties receive copies

Current Limitation:
Recipients (including CC recipients) can only be added during document creation via API. The current update document endpoint does not allow introducing new recipients after creation - they can only be added via the PandaDoc UI manually.

Expected Behavior:
Add an endpoint to modify document recipients after creation, allowing API consumers to add recipients to existing documents programmatically without requiring UI interaction.

Community-driven feature requests help shape PandaDoc's API roadmap. Your feedback directly influences future development priorities.