Overview

Link your documents to any CRM or other system you integrated with PandaDoc. Create Linked Object to associate an information about and object from 3rd party system (CRM).

Examples of the most popular CRMs

CRMProviderEntity type
Salesforcesalesforce-oauth2opportunityleadaccountcontact
Salesforce Sandboxsalesforce-oauth2-sandboxopportunityleadaccountcontact
HubSpothubspotdeal
Pipedrivepipedrivedealorganizationperson
Microsoft Dynamics 365ms-dynamicsopportunityleadcontactquotecompetitor

You can create a linked object with a single API call for a document in any status as well as delete a linked object.
In addition, you can link your document to multiple systems with separate API calls.

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List of linked objects

We provide the full list of linked objects (not only those created via API) when you retrieve data. For example, a document was created from Zendesk Sell so you receive this information in the list.

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Link document to Freshsales deal

In order to link document to the deal in Freshsales, please use the API call Update Document and metadata in the following format

{
    "metadata": {
        "freshsales.deal_id": "202000867919"
    }
}